Terms and Conditions

 

Pricing and GST

All prices are in New Zealand Dollars and inclusive of 12.5% GST (Goods and Service Tax). We do not accept payment in any other currency. Your card issuer may apply charges for converting currency. These charges are applied by your card issuer, we accept no responsibility for these.

We reserve the right to change our prices. We will not change the price without prior notification. This may only happen in the unlikely event that a typing error has occurred and the price has been displayed incorrectly. In this instance, we reserve the right to withdraw your booking/order and offer at the correct price. Any unlikely occurrences will be dealt with at our discretion.

 

Deposit Payment

We accept Visa and Mastercard online. A 10% deposit is required to secure a place on a flight.

To pay by Credit Card select the card type and fill in your card details; Card Number, Card Expiry Date, and Card Holders Full Name.

By giving us your Credit Card details you agree for us to take a deposit payment from your credit card.

 

Online Security

We use secure 128 bit SSL (Secure Socket Layer) technology that encrypts your personal information and Credit Card details whilst in transit to prevent breaches of security. Credit Card issuers usually cover their customers against fraud for online transactions. Check with your card issuer for details.

 

Cancellation and Refund Policy

Cancellation

If more than 24 hours notice is given then a full refund of the 10% deposit will be made.

If less than 24 hours notice is given no refund of the deposit will be made.

Payment

Payment of the outstanding balance will be taken prior to departure.

Refund

If for any safety or other reason Wanaka Helicopters cancels a trip a full refund of any monies paid will be made.

If a trip needs to be shortened for any reason then the difference of any monies paid will be refunded to the client on return.

 

New Zealand Applicable Law

This contract is deemed to be made in New Zealand and the law of New Zealand, and of no other country, will apply to all issues relating to the contract or arising out of the contract.

 

Privacy Policy

Any personal information supplied to us will only be used to process your booking/order. We do not share your information with any third parties.

We respect your privacy and will do everything that we can to protect it.